I haven't been home much since my last blog entry; as a result, I haven't had to use my home iMac (Intel Core Duo). This week, however, I was unexpectedly at home and had the unfortunate opportunity to use my home iMac.
Ever since upgrading to Mac OS X 10.4.8 I have had nothing but trouble with my Intel iMac and our home Wi-Fi network. The iMac will drop the wireless connection unexpectedly and it will refuse to reconnect until it is rebooted.
This is unbearable, I have tried everything I can think of and nothing solves the problem - I tried no Wi-FI security, WEP, WAP, WAP 2. Nothing seems to make a difference.
Of course Apple's support policy requires me to pay $50 for talking with customer support, or to carry my computer to the local Apple store (for the 3rd time now). I would not mind paying the $50 phone support charge if Apple would refund it once they found out that the problem is no a user issue and instead either a Mac OS X problem or a hardware problem.
The irony here is that I have re-formated my iMac clean 3 times now as a result of yet another hard-drive failure (covered once again under warranty). I have reproed this Wi-Fi problem using just the standard OS X bundled software.
No other computer in my house has this problem (the MacBook (Intel), the Mac Mini (Intel), my wife's Windows laptop, a G5 iMac) they all work flawlessly with the same Wi-Fi network.
I guess to prove or disprove my suspicions, I will re-format my iMac yet again and install the original 10.4.7 OS and refuse software upgrades. This way I will know once and for all if this is a hardware problem or an OS X 10.4.8 problem.
Heck, computers are so so so far from ever being a standard appliance that can be used by everyday folks. These things are supposed to make our lives easier, but yet, they seem to require an inordinate amount of maintenance well beyond what most folks are prepared to do.
Of to backup and reformat I go...