Here is a suggestion for Apple and every other tech company out there:
- If your product produces an error message, please make sure that a search on your website for the exact error message produces a result.
It would be very simple to do, it would reduce support calls, and it may even help a user self-diagnose and fix a problem.
Of course my iMac is 105 days old, 15 days after Apple's 90 days support policy. Which means that I am not eligible for free phone support or online chat support.
Off to Google I go to diagnose what's wrong with my iMac.